Case Study: Driving Innovation for Book-n-drive’s Carsharing Experience
Overview
Book-n-drive, a leading German mobility provider, operates a fleet of nearly 1,000 cars with a customer base exceeding 30,000. Their mission is to make carsharing easy and accessible to customers who value convenience and seamless digital experiences. To achieve this, they needed a partner to modernize their digital ecosystem—from mobile applications to backend infrastructure—to better serve customers and support growth.
Challenge
With a growing customer base and high demand for reliable digital solutions, Book-n-drive faced challenges with outdated mobile applications and a need for scalable infrastructure. They required a streamlined, reliable, and adaptable technology solution to:
- Improve the user experience across iOS, Android, and web platforms.
- Handle integrations with multiple services for enhanced functionality.
- Maintain a flexible, cloud-based system for scalability.
Book-n-drive turned to Genijalno for a comprehensive solution to enhance their technology infrastructure and user experience.
Solution Provided by Genijalno
- New Mobile Applications: Genijalno developed sleek and user-friendly iOS and Android apps designed to streamline the booking and management process for customers. The result was a mobile experience that improved customer satisfaction by enabling quick, intuitive booking with just a few taps.
- Web Interface with Modern Frameworks: Using Node and React.js, Genijalno built a responsive, high-performance web application that extended Book-n-drive’s reach to customers who prefer desktop or tablet experiences. This flexibility reinforced brand consistency across platforms and improved accessibility.
- Robust Middleware Integration: Leveraging Java middleware, Genijalno integrated various essential services, enabling Book-n-drive’s digital ecosystem to operate efficiently and reliably. This allowed for seamless data flow, ensuring that customer interactions were smooth and uninterrupted.
- Scalable Cloud Infrastructure: Implementing AWS CloudFormation, Genijalno created an infrastructure-as-code (IoC) framework, giving Book-n-drive scalable and flexible cloud solutions. This cloud integration supported their growth and allowed for easy rollout of new features as their customer base expanded.
- Continuous Feature Enhancement: Genijalno continues to support Book-n-drive by implementing new features and services, ensuring their technology stays at the forefront of the mobility industry.
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Result
Genijalno’s work empowered Book-n-drive to offer a best-in-class carsharing experience, increasing customer satisfaction and positioning them for future growth. The partnership has set the foundation for continued enhancements, allowing Book-n-drive to adapt to evolving customer needs and industry trends.
For businesses seeking to scale operations, enhance customer experiences, and adopt future-ready technology, Genijalno offers a seamless path to robust digital transformation.
